Risk Management Document Library


We have developed a library providing useful risk management toolkits to help you effectively manage the risks at your property.  All the toolkits and supporting files are available on this site and can be downloaded as required.

The documents available on this site should be reviewed and made bespoke to your property.


Emergency & Crisis

The Emergency & Crisis Management toolkit provides a structured proven approach for your hotel to plan for an emergency or crisis, prepare, respond and recover.


Fire Safety Management

The Fire Emergency Toolkit provides a template that may be used to help you develop your bespoke Fire Emergency Procedures.


The Security Toolkit includes an extensive library of useful Security guidance files and procedures to support you in managing security at your hotel.  Each guidance note can be downloaded.

Health & Safety Management

The Health & Safety Toolkit includes an extensive library of useful guidance notes, checklists and forms to support you in managing H&S at your hotel.


The food safety toolkit provides details on HACCP, Food Allergens and food safety procedures.

Glossary of Terms

The glossary is an alphabetical list of terms used within the risk portal and the guidance and their definitions.